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Boyd’s Fremont Casino in Vegas Faces Regulatory Trouble Over Arrested Customer
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Downtown Las Vegas Fremont Casino is facing a four-count complaint from the Nevada Gaming Control Board (NGBC) for a patron incident in November. The regulator filed September 16 through the Attorney General's Office a complaint against Boyd Gaming Corp, alleging unsuitable operations and violations of Regulation 5, damaging the state's reputation.
Acting Without VerifyingJust after midnight November 24, a female patron of the casino was being detained for 90 min for something she did not do and investigation into the incident showed “the manner in which the security officers handled the arrest was unreasonable given the circumstances.” The woman was grabbed, put in handcuffs, and taken to a holding room while waiting for the Las Vegas Metropolitan Police to arrive at the site.
Joker gaming The incident involved two women who were playing separately on slot machines, and one of them decided to cash out and received a ticket. That same woman accused the other of playing the same machine after her with the remaining credit of $20. She told a casino security officer her story and the officer elected to act, instead of verifying the incident through the camera footage first.
Surveillance Footage Revealed Woman Was InnocentWhen the footage was finally looked at, it turned out the purported action was never done and the woman was detained for nothing and remained handcuffed for nearly an hour and a half.
“Under the circumstances, there was no need to detain the patron or subject her to the treatment given to her and the threats to try and force a confession out of her. The matter could have been resolved without even speaking to her, let alone detaining her for 90 minutes.”
NGBC complaintBoyd Gaming self-reported the incident stating that a casino patron was mistakenly accused of theft and detained by security personnel, and 9 days after the incident NGBC's agents followed up on the investigation and returned to Fremont Casino to obtain statements from the security officers.
NGBC's Own InvestigationIt was then when the board agents realized there were contradictions between camera footage and security personnel statements. Moreover, casino security officers behaved in an evasive manner in their answers.
“The board's investigation revealed that Fremont did not seem to realize the full scope of the mistakes made by its employees that resulted in the wrongful detention of the patron, the wrongful taking of funds from an innocent patron or the sharing of incorrect information to the investigating officer of Metro and the board.”
NGBC complaintFollowing the complaint from the NGCB, the Nevada Gaming Commission will consider what disciplinary action against the gaming property for the incident needs to be taken. The regulator could impose a hefty financial sanction, or even suspend or revoke Fremont Casino's license.
Acting Without VerifyingJust after midnight November 24, a female patron of the casino was being detained for 90 min for something she did not do and investigation into the incident showed “the manner in which the security officers handled the arrest was unreasonable given the circumstances.” The woman was grabbed, put in handcuffs, and taken to a holding room while waiting for the Las Vegas Metropolitan Police to arrive at the site.
Joker gaming The incident involved two women who were playing separately on slot machines, and one of them decided to cash out and received a ticket. That same woman accused the other of playing the same machine after her with the remaining credit of $20. She told a casino security officer her story and the officer elected to act, instead of verifying the incident through the camera footage first.
Surveillance Footage Revealed Woman Was InnocentWhen the footage was finally looked at, it turned out the purported action was never done and the woman was detained for nothing and remained handcuffed for nearly an hour and a half.
“Under the circumstances, there was no need to detain the patron or subject her to the treatment given to her and the threats to try and force a confession out of her. The matter could have been resolved without even speaking to her, let alone detaining her for 90 minutes.”
NGBC complaintBoyd Gaming self-reported the incident stating that a casino patron was mistakenly accused of theft and detained by security personnel, and 9 days after the incident NGBC's agents followed up on the investigation and returned to Fremont Casino to obtain statements from the security officers.
NGBC's Own InvestigationIt was then when the board agents realized there were contradictions between camera footage and security personnel statements. Moreover, casino security officers behaved in an evasive manner in their answers.
“The board's investigation revealed that Fremont did not seem to realize the full scope of the mistakes made by its employees that resulted in the wrongful detention of the patron, the wrongful taking of funds from an innocent patron or the sharing of incorrect information to the investigating officer of Metro and the board.”
NGBC complaintFollowing the complaint from the NGCB, the Nevada Gaming Commission will consider what disciplinary action against the gaming property for the incident needs to be taken. The regulator could impose a hefty financial sanction, or even suspend or revoke Fremont Casino's license.
NHS Releases Figures about Gambling Behavior in the UK
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The National Healthy Service has released a survey cautioning against the adverse effect of over-use of smartphones in connection to gambling habits.
NHS Reports on How Mobile Phones Affect Gambling BehaviorThe National Health Service (NHS) has revealed new numbers, pointing to growing addiction among UK adults due to smartphones. According to the research conducted by the NHS, handheld devices invited increasingly addictive behavior.
NHS boss Simon Stevens warned that gambling companies wereadopting aggressive marketing tactics, baiting consumers into playing. He spokein front of the government, as the ruling Tories pledged more action to curbgambling addiction.
Based on the Health Survey of England, smartphones are becoming increasingly important to young people. The research focused on interviewing 10,000 people, and the numbers showed that 29% of men between 25 and 34 gambled online at least one in the 12 months leading up to the research. Meanwhile, only 6% of individuals aged 65 and over participated in online gambling.
The survey also showed a gender gap whereby 15% of men participated inonline gambling whereas only 4% of women did. Interestingly, the youngest men,aged between 16 and 24, are the most likely to be classified as problemgamblers, with the incidence rate at 1.9% compared to 0.4% of the generalpopulation.
The full data about gambling behavior in the United Kingdom can be seen at the UK Gambling Commission's website.
Over Half of British Adults Gamble The survey uncovered more data showing that at least 53% of all adultshave partaken in some form of gambling in the 12 months leading up to thestudy. Around 14% are bets placed on the National Lottery, the study showed.
Men aged 25 and 34 were the most likely to gamble with the incidencerate at 56%. FanTan Commenting on the latest numbers, Stevens had this to say:
“These new statistics are a stark reminder of how common gambling is in our society, and how easy it is to become addicted, particularly with the aggressive push into online gambling.”
Stevens confirmed that the NHS is prepared to do more and treat gambling addiction. In fact, the NHS has already begun launching clinics focused on treating children, young adults, and anyone who may need help.
However, Stevens also reminded that the key ingredient to success is tohave gambling firms who are actively trying to avoid creating such problems.Carrying on, the NHS boss called for the entities involved to take upresponsibility:
“It is high time that all these firms who spend many millions on marketing and advertising step up to the plate and take their responsibilities seriously.”
Mobile Gambling Fuels AddictionMobile phone addiction has interestingly led to gambling addiction,Campaign for Fairer Gambling Matt Zarb-Cousin estimates. He remindedthat many young people were in the habit of placing bets on the Grand Nationalor the Lottery.
However, the accessibility of mobile gambling could very well lead toaddiction, Zarb-Cousin cautioned. Young men are particularly prone todeveloping a reckless gambling habit, he further specified, adding:
“These figures should act as a wake-up call to the Government to regulate the stakes and prizes online. They also need to tackle advertising to reduce the visibility of gambling advertisements, which serve to normalize it and have a really negative impact on children growing up.”
Meanwhile, Matt Hancock, the Health Secretary, has joined by saying thatgambling can have devastating effects and gambling-related harm must be taken seriously.The 2005 Gambling Act now needs to be revisited and re-thought so it's adequatefor the digital age.
Hancock reminded that the government is planning to introduce the 12 gamblingclinics across the country in a bid to reduce, and hopefully eliminate gambling-relatedissues.
NHS Reports on How Mobile Phones Affect Gambling BehaviorThe National Health Service (NHS) has revealed new numbers, pointing to growing addiction among UK adults due to smartphones. According to the research conducted by the NHS, handheld devices invited increasingly addictive behavior.
NHS boss Simon Stevens warned that gambling companies wereadopting aggressive marketing tactics, baiting consumers into playing. He spokein front of the government, as the ruling Tories pledged more action to curbgambling addiction.
Based on the Health Survey of England, smartphones are becoming increasingly important to young people. The research focused on interviewing 10,000 people, and the numbers showed that 29% of men between 25 and 34 gambled online at least one in the 12 months leading up to the research. Meanwhile, only 6% of individuals aged 65 and over participated in online gambling.
The survey also showed a gender gap whereby 15% of men participated inonline gambling whereas only 4% of women did. Interestingly, the youngest men,aged between 16 and 24, are the most likely to be classified as problemgamblers, with the incidence rate at 1.9% compared to 0.4% of the generalpopulation.
The full data about gambling behavior in the United Kingdom can be seen at the UK Gambling Commission's website.
Over Half of British Adults Gamble The survey uncovered more data showing that at least 53% of all adultshave partaken in some form of gambling in the 12 months leading up to thestudy. Around 14% are bets placed on the National Lottery, the study showed.
Men aged 25 and 34 were the most likely to gamble with the incidencerate at 56%. FanTan Commenting on the latest numbers, Stevens had this to say:
“These new statistics are a stark reminder of how common gambling is in our society, and how easy it is to become addicted, particularly with the aggressive push into online gambling.”
Stevens confirmed that the NHS is prepared to do more and treat gambling addiction. In fact, the NHS has already begun launching clinics focused on treating children, young adults, and anyone who may need help.
However, Stevens also reminded that the key ingredient to success is tohave gambling firms who are actively trying to avoid creating such problems.Carrying on, the NHS boss called for the entities involved to take upresponsibility:
“It is high time that all these firms who spend many millions on marketing and advertising step up to the plate and take their responsibilities seriously.”
Mobile Gambling Fuels AddictionMobile phone addiction has interestingly led to gambling addiction,Campaign for Fairer Gambling Matt Zarb-Cousin estimates. He remindedthat many young people were in the habit of placing bets on the Grand Nationalor the Lottery.
However, the accessibility of mobile gambling could very well lead toaddiction, Zarb-Cousin cautioned. Young men are particularly prone todeveloping a reckless gambling habit, he further specified, adding:
“These figures should act as a wake-up call to the Government to regulate the stakes and prizes online. They also need to tackle advertising to reduce the visibility of gambling advertisements, which serve to normalize it and have a really negative impact on children growing up.”
Meanwhile, Matt Hancock, the Health Secretary, has joined by saying thatgambling can have devastating effects and gambling-related harm must be taken seriously.The 2005 Gambling Act now needs to be revisited and re-thought so it's adequatefor the digital age.
Hancock reminded that the government is planning to introduce the 12 gamblingclinics across the country in a bid to reduce, and hopefully eliminate gambling-relatedissues.
